Testimonials - Page 74 - Pacific Motor Service Monterey

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Bernardo

10/22/2021

I needed to change my spark plugs last minute before a trip, and I was professionally taken care of and had high quality service performed. I would absolutely recommend this business and would most likely come back if need when I am in Monterey/Pacific Grove.

Thank you for your kind words Bernardo. I'm glad we could get you in and service your Grand Caravan before you left on your trip. We hope you had a fun time.

- Pacific Grove

Roni Abusaad

10/21/2021

Professional, friendly and thoughtful- Highly recommend

Hello Roni. Thank you for trusting us with the service on your Toyota Camry. We'll see you next time you need us!

- Monterey

Peter James

10/20/2021

I had to wait a little longer for the oil change because they were short staffed.

Hello James, Sorry for the wait. We do our best to keep everyone on a tight schedule. We will do better next time. Thank you for trusting us with your Mustang''s care and maintenance.

- Pacific Grove

Joan Condon

10/20/2021

As usual friendly, professional staff and excellent service

Hi Joan. Thanks for the nice review. We do our best to make everyone feel welcome and are focused on excellence inn every department. The new tires on your Subaru are going to keep you safe and sound as you drive through the upcoming wet season. See you next time!

- Monterey

Steven Riggins

10/20/2021

Did an amazing job on my vehicle and did returned it very quickly. Kept me very informed and their customer service was extremely friendly.

Terrence Farrell

10/16/2021

Great as always. They look after you and are pro-active on what "issues" may come up with your car in the near future.

Hello Terrence, Thank you for trusting us with your Lexus and Toyota! We really appreciate you being a loyal client for decades!

- Monterey

Peter Pham

10/15/2021

Super helpful to us, and from what I could tell while waiting at their shop, to everyone else that used their service too!

Thank yo for leaving us a review Mr. Pham. Thank you for noticing the effort we make in serving our clientele. Being friendly and helpful is important to us, as many of the people we see are in a "crises-management" situation and need their stress to minimized! Fortunately your BMW only needed to resolve a tire issue!

- Monterey

Paul Conrow

10/14/2021

Hello Paul, Thank you for leaving us a 5 star rating! We appreciate you choosing Pacific Motor Service to handle your emergency. I have a Nissan X-Terra too, and although they don't need much TLC, sometimes things go wrong. I'm glad we were able to find and fix your coolant leak!

- Monterey

Learn2 Nest

10/14/2021

Wow, excellent service from phone call, AAA drop off, shuttle service, to vehicle repair!!!! My vehicle breakdown on vacation in Monterey. So blessed we broke down on Thursday because Rory and Beatrice were able to get me in same day, diagnose the problem, replace my alternator, belt and battery next day so I could resume my vacation. Blessed by the quick turnaround, above and beyond professional customer service and excellent mechanical repair. Highly recommended garage by AAA tow truck too!

Thank you for bringing your truck to us. We are one of the few AAA approved shops on the peninsula and take pride in being able to handle any problem in short order. Rory and Beatrice are the best and our technicians can't be beat! I'm glad you had a safe trip back home.

- Monterey

R Martin

10/13/2021

Excellent service all around. Honest and trustworthy. So happy to have found this gem of a shop!

Thank you for taking the time to leave us a nice review Ms. Martin. We'll see you next time its time to service your lovely Ford Focus!

- Monterey

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