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Monterey and Pacific Grove Auto Repair

4102 reviews
Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Service is always excellent.

It was good to see you guys! Thanks for bringing your Tacoma to us for a little bit of electrical TLC! See you next time.

- Pacific Grove
5

The best!

Thank you for your review Anne. Your Honda fit is in fantastic condition and will be reliable for many years to come.

- Pacific Grove
5

I love Pacific Motor Service! Everyone here is so kind and friendly, and the work they do is amazing. I feel like they actually look out for their customers, and are never going to upsell or B.S. you. I recommend them to everyone I know.

Hello Jessica, Thank you for your glowing review!! We definitely do our very best to take care of our customers and only give the information that you need to know to prioritize the health of your vehicle. We'll see you next time.

- Pacific Grove
5

Incredibly professional and informative from the moment they answered the phone. I’ve never felt more taken care of in an auto shop. Beatrice was patient and took such care in answer Ming all my questions. No pressure sales or service. They let me leave me vehicle over the weekend to take time before I decided to get the work done needed on my 2004 Range Rover HSE. My only issue is there isn’t a Pacific Motor Service in every town.

Thank you for your awesome review Krista! Beatrice does a fabulous job. She truly cares about our clients and takes her responsibility to provide you with the information necessary to make the right decision for the long term maintenance of your vehicle. I wish we had a shop in every town too, but finding quality people with the expertise and the proper attitude is very difficult. It is our practice to bring only the very best talent onto our team so we can effectively serve our clients! We cannot outgrow our ability to find fantastic people that meet our standards and share our values. Please let us know if there is anything else we can do for you and your Land Rover.

- Monterey
4

Good morning Martha. Thank you for taking the time to leave a rating. Let us know if you have any further issues with the brakes on your Honda. Have a great day!

- Pacific Grove
5

Exceptional service and professionalism from the moment Beatrice answered the phone until I received my car washed and ready for me to drive home. I’ve been to many shops for my 2004 Range Rover HSE and Pacific Motor Service leaves all other shops in the dust. Beatrice was very informative and asked me great questions to help them better understand the issues. As a female, taking your vehicle to the shop can be intimidating, but I felt like I was in good hands right away and knew I wasn’t being taken advantage of when I compared estimates from other shops. They were so accommodating and prompt with service. My only problem is there isn’t a Pacific Motor Service in every town!

Thank you for your awesome review Krista! Beatrice does a fabulous job. She truly cares about our clients and takes her responsibility to provide you with the information necessary to make the right decision for the long term maintenance of your vehicle. I wish we had a shop in every town too, but finding quality people with the expertise and the proper attitude is very difficult. It is our practice to bring only the very best talent onto our team so we can effectively serve our clients! We cannot outgrow our ability to find fantastic people that meet our standards and share our values. Please let us know if there is anything else we can do for you and your Land Rover.

- Monterey
5

Thank you for leaving a 5 Star rating Marisa. We really appreciate you trusting us with your Subaru Outback. The leak repair and the timing belt installation will insure many more years of service from your trusted vehicle.

- Monterey
5

Kyle and his crew took very good care of me and my 1999 Subaru Forester. They cleaned out the windshield wiper jets but also discovered a problem with the power steering that needed to be fixed. A day later, the car is once again in good, and safe, shape. I really trust Pacific Motor Service.

Thank you for your trust Gregor! When maintained properly and repaired when necessary, we have found Subaru to be a fairy reliable vehicle. I'm glad we were able to install the steering rack to keep you family safe for years to come!

- Pacific Grove
5

Great service, fair prices and very accommodating.

Thank you for your review Mr. Livermore! WE enjoyed working with you and we're very happy the new control arms made you Ford Sport Trak drive like "new". We'll see you next time. Have a great day.

- Pacific Grove
5

First time I've taken my Ghibli Maserati to Pacific Motor Service. They were extremely responsive and professional. Thankfully, after running all the diagnostics, they determined that my car was in good shape and made recommendations for future maintenance. I'll definitely be back!

Good morning Robyn, Thank you for choosing Pacific Motor Service to work on your Maserati. We have become the de facto Maserati shop on the Monterey Peninsula and have purchased software tools to get the job complete. we'll see when you're ready to take care of the service.

- Pacific Grove
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Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.