Monterey and Pacific Grove Auto Repair

4119 reviews
Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Best service I've ever had! They've set the bar for what I expect for professionalism, especially with AAA delaying my claim for 2 weeks. I will definitely be relying on them for future work to be done. My car has been repaired, and I don't expect there to be any problems.

Thank you for your kind words Tao! We do our best to work as our clients' advocate when the insurance companies get off track. I am glad we were able to get you lovely Miata's suspension damage repaired and get you back on the road! Thank you for being p[patient while we took care of the process.

- Monterey
5

Thank you for the Five Star rating Mary. Hopefully the brakes are working great on your lovely Volvo!

- Pacific Grove
5

Consistently great service. Rory is the best.

Hi Frank. Thanks yo for trusting us with the SAAB! Rory is the best. Thank you for mentioning him. (He is one of the most humble people I know too...)

- Monterey
5

Hello Annette, thank you for trusting us with your Rav-4. Rory said you are traveling from Sacramento and to take your car to a shop while you're on the road is sometimes a scary situation. We hope the tires and alignment gave you peace of mind during your trip back home!

- Monterey
4

An excellent and thoroughly professional place to take one's vehicles for service, as well as a place with a surprising dash of literacy and humanity. The staff are exceptionally well informed, genuinely friendly, and meticulous. Highly recommended.

Thank you for bringing in your Toyota Versa Scott. The traits you outlined are very important to us. Locating, attracting and hiring the best possible team ensures our clientele is properly taken care of. We have an organic leadership program that is rigorous and demands a lot of reading and self-driven education. Thank you for noticing! We'll see you next time.

- Monterey
5

Came in with a specific problem, I wasn’t sure if they would find it. They did, and they fixed the problem by afternoon. Good service, communicative.

Hello Jonathan, Thanks for coming in and thank you for leaving a nice review! Once we located the noise coming from the front of your Escape, pinpointing and the cause and resolving the issue was relatively easy task. We look forward to seeing you for your next service.

- Pacific Grove
5

Thank you for the attentive and engaged service - both front of house and heart of house!

Hello Pete and Paula, Thank you for the nice review! We are very proud of our staff. We have very strict guidelines for how we treat people and I am glad they treat you well!

- Monterey
5

Service is always excellent.

It was good to see you guys! Thanks for bringing your Tacoma to us for a little bit of electrical TLC! See you next time.

- Pacific Grove
5

The best!

Thank you for your review Anne. Your Honda fit is in fantastic condition and will be reliable for many years to come.

- Pacific Grove
5

I love Pacific Motor Service! Everyone here is so kind and friendly, and the work they do is amazing. I feel like they actually look out for their customers, and are never going to upsell or B.S. you. I recommend them to everyone I know.

Hello Jessica, Thank you for your glowing review!! We definitely do our very best to take care of our customers and only give the information that you need to know to prioritize the health of your vehicle. We'll see you next time.

- Pacific Grove
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Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.