Monterey and Pacific Grove Auto Repair

4119 reviews
Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

I had a great experience at Pacific Motor!! Rory was so kind and Beatrice was very kind and very helpful. Really enjoyed chatting with her. Their customer service is top notch!!! Would definitely recommend Pacific Motor.

Thank you for the rave review, Doreen! We're thrilled to hear you had a great experience with us. We'll pass on your kind words to Rory and Beatrice. Their warm and helpful support is what makes our customer service top-notch. We appreciate the recommendation and look forward to serving you again at Pacific Motor!

- Monterey
5

Excellent Automotive experience! Thank You Kevin and Kyle

Thank you Archie for the great review. We are happy to hear that Kevin and Kyle provided you with an excellent automotive experience!

- Pacific Grove
5

Great place, great people and great service.

Thank you for the kind words, Simon! We are thrilled to hear that you had a great experience with us. Our team takes pride in providing exceptional service to all our customers. We look forward to serving you again soon!

- Monterey
5

Previously I went to the local Chevy dealer where communication and delays were horrible. Pacific Motor was such a refreshing, positive change. Beatrice was friendly and communicated proactively. The repairs were completed on time for slightly less than the estimate.

Corey, we're thrilled to hear that you had a refreshingly positive experience with us at Pacific Motor. Our team strives to provide excellent communication and timely service. Thank you for your kind words and five-star rating! We look forward to assisting you in the future.

- Monterey
5

Had a great experience!! Great service....Beatrice was super. I have already recommended you all to 3 people....thanks for everything!

Barbara, thank you for the 5-star review! We're thrilled to hear you had a great experience with Beatrice. Your recommendation means the world to us! If you need anything, we're here to help.

- Monterey
5

I love coming here! My car is always fully checked and options of future car needs are always mentioned. Reasonable pricing too.

Thank you, Itzel, for sharing this wonderful review! We strive to provide thorough car care and recommendations for the future. Take care!

- Pacific Grove
5

Pacific Motors is always honest, efficient, fairly priced, and reliable.

Thank you Nancy! Your kind words mean so much to us. We're glad to hear that you had a great experience. See you next time!

- Monterey
5

I have a 2001 Mercedes SLK320 that Pacific Motor Service, Pacific Grove has serviced for years. Kevin, Kyle and their crew are experts at explaining problems/repairs and accomplishing the work. I also had a GEM car that they serviced for years. They definitely go the extra mile when finding parts for older/unusual cars. I am comfortable and confident their work & customer service.

Thank you, Bill, for the glowing review! We're thrilled to hear about your positive experiences with our team at Pacific Motor Service. Providing exceptional customer service and expert repairs are our top priorities. We appreciate your trust in us for all your vehicle needs, and we look forward to serving you for many more years to come!

- Pacific Grove
5

Rory and Beatrice are top-notch professionals in customer service. Fantastic communications, quick service, high quality repairs and maintenance. Trustworthy experts in auto repair and service!

Thank you for your kind words, Peter! We're thrilled to hear that Rory and Beatrice provided you with fantastic service. We pride ourselves on delivering high-quality repairs, and it's wonderful to know that we met your expectations. If you ever need any further assistance, don't hesitate to reach out.

- Monterey
5

Thank you, Keith, for the five-star rating! We appreciate your feedback and are delighted that you had a positive experience with us. If there's anything else we can do to make your experience even better, please let us know.

- Monterey
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Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.