Monterey and Pacific Grove Auto Repair

4166 reviews
Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Very professional, courteous and patient team. They got my Fiat running after a year of me trying desperately to diagnose and repair it myself just to save a buck. After all my trying I gave up and decided to let a professional handle it. I was referred to Pacific Motor Service by another local garage as well as several of my coworkers at Trader Joe's in Pacific Grove. I am very happy with their expertise in diagnosing and fixing the issue. They even performed a follow up just to check on another potential problem, free of charge. Happy to have found them! Very fairly priced. Not cheap. Well worth bringing your car here.

Hello Steve, Thank you for your great review! We do our very best to exceed our clients' expectations and have a highly trained staff who can overcome nearly any obstacle. Let us know if there is anything else your Fiat needs.

- Pacific Grove
5

Excellent service. I was able to get an appointment during the same week I called. The appointment time was perfect.

Hello Chris, We certainly strive to be perfect! Much like your lovely Toyota Corolla is perfect. We'll see you next time!

- Pacific Grove
4

Everything is working good. Went to Salinas with Gina and air conditionare worked which I did not expect. Thanks for the good work. Also the mileage was wrong -- it will need servicing at 118953 not 123953 for 5000 mile oil change.

Thank you for taking the time to leave us a nice review. We''ll make the adjustment to the mileage in our computer. I glad your Mazda is staying reliable and the AC is working properly. The leak repairs and tires should keep you going for quite a while. Let us know if we can do anything else for you.

- Monterey
5

Work performed was timely and thorough. Staff were friendly and professional. Price was good. Overall a very positive experience.

Good morning Mr. Schulz, I am glad to here Kyle and Kevin were able to meet your expectations! We work very hard to make sure the value of the experience meets or exceeds the cost of the service!! Your Honda Accord is in great shape and if you continue to maintain it, it will be safe and reliable for years to come. The oil service and alignment will keep her happy for now.

- Pacific Grove
5

Exceptional in all respects! Rory was fantastic and went the extra mile working with my insurance and car warranty companies! The work was fair priced and very well done. Best value in the area!

Hello Mr. St. Pierre, Rory really does a fantastic job for us. He is enthusiastic and loves working with people appreciate his expertise. His willingness to go above and beyond makes me proud to have him on our team. Please let us know if there is anything else we can do for you.

- Monterey
5

Absolutely stellar repair work! Fair priced and great quality! Shout out to Rory for being a super-helpful, friendly, knowledgeable and thorough lead. He was in constant contact and went the extra mile on several occasions with my insurance company and with the car warranty provider. These folks get my highest recommendation!

Hello Mr. St. Pierre, Rory really does a fantastic job for us. He is enthusiastic and loves working with people appreciate his expertise. His willingness to go above and beyond makes me proud to have him on our team. Please let us know if there is anything else we can do for you.

- Monterey
5

Very Professional, easy to schedule appointment

Hello Mary, Thank you for bringing your lovely Kia Optima to us for service. We look forward to seeing you for your next oil service.

- Pacific Grove
4

Thank you for your rating Juan. Please let us know what we can do better so we can make your experience a 5 Star event!!

- Monterey
5

I very much appreciate the oil service and 32 point inspection on my ‘12 Porsche Cayenne. Rory and team were great and easy to schedule and complete the service. I have used Pacific for my service and repair for several years and have never been disappointed.

Thank you for your nice review Mr. Cruz, Rory does a great job! He is extremely knowledgeable and has a great demeanor with our guests. We look forward to working with you again in the future.

- Monterey
5

Even though I showed up later because of the tow truck 🚒 Kevin and Kyle still to take care 💅 of my needs in a great 👍 Way ☺️

Hello Mr. James, We are always willing to wait a little longer to service our valued clients. Hopefully the battery we installed in your Honda CR-V did the trick!!

- Pacific Grove
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Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.