Good morning Don. Thank you for leaving your review. We appreciate you trusting us with your fleet. Recently we worked on your classic '97 Mustang. Hopefully the work we did met your expectations and we can keep the Mustang on the road for another 25 years!

Thank you for taking the time to leave a review Mr. Barnette! We really enjoy working on your Mercedes and vintage Passport! Thank you for taking the time to call us and let us know the Mercedes is running great! have an excelent week!

Hello Sharon, Thank you for your kind words. I know we didn't get it quite right when we attempted to communicate with you on the telephone, but thank you for being patient with us. We are continuously trying to get better and with great feedback from our valued clients, we will continue to strive for excellence! have a great day!

Thank you for leaving a review. We appreciate your choosing Pacific Motor Service in Pacific Grove! We specialize in European and love servicing Volkswagens! We'll see you next time!

Hi Leslie, your words are very impactful! Our goal is to keep you informed and up to date on all your vehicles' needs so you can maintain them properly and avoid unnecessary and unexpected repairs. Thank you for trusting us with your Ford Explorer and Lovely Dodge Ram!

Hello David. Thank you for leaving a 5 Star review! We really enjoy serving the Monterey Peninsula (Monterey, Pacific Grove, Seaside and Carmel). Thank you for being a part of our family.

Hello Joe, Thank you for bringing in your Mercedes for service. Bring in the coupon next time you need an oil service for your Mercedes and we'll make sure to make it even!

Hello Barbara. Thank you for the awesome review! Our main priority is to serve our clients, the vehicles are secondary. THe fact that your Subaru is the third car you've trusted us with is proof that we are doing our job correctly. now that we've installed a new belt and pully, you are good to go for a while. Let us know if there is anything else you need!

Good morning Mr. Pugh, Thank you for coming in and thank you for taking the rime to leave us a review. I am confident the electrical issue we diagnosed and repaired will do the trick to keep you on the move. See you next time.

Hello Ms. Ichiuji, We appreciate any feedback you can give us. I understand you were in a stressful situation, having to take care of an unexpected repair while traveling. Please allow me to add some factual perspective to your comments. The repair we completed was done quickly and expertly (consistent with our commitment to AAA to prioritize our mutual clientele). The cost of the repair was in accordance with our standard operating procedures and not exorbitant for the Monterey area. The parts involved were a power steering pressure hose: $238; a pressure switch (integral to the line) 137; power steering fluid approximately $35. Labor for the entire operation was $603 including the $80 diagnostic fee. After taxes and fees and your AAA discount, the total cost of your repair was under $1000. In many cases, power steering repairs can cost several thousand dollars. We appreciate you coming to us for service and wish you a safe journey home.