Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

So appreciative of the help and support from Rory during a challenging situation.

Hello Mike, Rory does a great job working through problems. He is knowledgeable and enjoys solving problems. Good luck on your trip back home, and be confident that your Toyota Tundra has many years of service left! The control arm and ignition cylinder are items that fail on every vehicle eventually. Nothing odd going on there.

- Monterey
5

CV boot replacements and new radiator were installed in our 18 year old 4runner in less than the estimated time. Very reasonable price, too. Much appreciated.

Thank you for the kind review Tim. We love to keep the more mature vehicles on the road. Our staff owns a lot of older vehicles that we are proud to display! The adage "If you take care of your gear, it will take care of you." rings true with Pacific Motor Service!! your 18 year old 4Runner is just getting started!

- Pacific Grove
5

They diagnosed a problem with last minute scheduling, sent me to the location that had time, and figured out what happened and why!

Thank you for taking the time to leave a review Chris. Fortunately we have two shops (one in Pacific Grove and one in Monterey), which makes it easy to act as one big team. Our team is large and capable and we take pride in the ability to diagnose and repair any issue regardless of difficulty level. For now your Infinity is in great shape. See you next time.

- Monterey
5

Phoned and received great information about my car options. I was able to schedule my car repair easily with several day/time options. Drop off went very smoothly and follow up telephone call was clear and concise. Had my car back several hours later and pick up was just as smooth as drop off. Highly recommend!

Thank you for your review Kai. I am glad the process was smooth for you! We do our best to streamline the process and make it painless for your to keep your fleet on the road. We'll see you next time.

- Pacific Grove
5

Thank you for your Five Star rating! I'm glad we were able to help you install the light bulb on your awesome Mitsubishi! Some of the simple tasks we used to perform on cars of the past are much more difficult now. Anytime you need help, please stop by! We service all makes and models, with an emphasis on European. Have a great day!

- Monterey
5

Friendly customer service and provided excellent maintenance repair

Thank you for coming in Alec. We hope to see you in the future to service your Toyota Prius.

- Pacific Grove
5

I always receive excellent service at Pacific Motors. My problems are always fixed and they have never suggested extra work that doesn't need to be done.

Thank you for taking the time to leave your review Alan. We make it a point to help the vehicle owner know what services are necessary to keep the fleet on the road. Our proactive notification system allows you to prepare for routine services and helps to avoid unexpected failures and inconvenient surprises! Thanks again for coming in!

- Pacific Grove
5

Very efficient and welcoming!

Thanks for your review Karin. We see a lot of Volkswagens and have a very well trained staff to handle your needs. In your case we were able to get to the bottom of your mystery in no time at all!!

- Monterey
5

great staff and great service

Thank you for bringing in your 4Runner Mr. Otani, We appreciate you trusting us with your vehicle. We were able to discover the issue with your check engine light and repair the emissions system. Please let us know if your need any more help.

- Pacific Grove
5

Terrific!! Very professional, great communication, quick service, fair price.

Thank you for your kind words Julie! We take pride in the effort we put into clear communication and adding value to every client every time we see them. Thanks for coming in and we hope to see you again to service your lovely Mini!

- Pacific Grove
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.