Testimonials - Page 84 - Pacific Motor Service Monterey

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Marisa Lovos

7/17/2021

Thank you for leaving a 5 Star rating Marisa. We really appreciate you trusting us with your Subaru Outback. The leak repair and the timing belt installation will insure many more years of service from your trusted vehicle.

- Monterey

Gregor Cailliet

7/16/2021

Kyle and his crew took very good care of me and my 1999 Subaru Forester. They cleaned out the windshield wiper jets but also discovered a problem with the power steering that needed to be fixed. A day later, the car is once again in good, and safe, shape. I really trust Pacific Motor Service.

Thank you for your trust Gregor! When maintained properly and repaired when necessary, we have found Subaru to be a fairy reliable vehicle. I'm glad we were able to install the steering rack to keep you family safe for years to come!

- Pacific Grove

Don Livermore

7/15/2021

Great service, fair prices and very accommodating.

Thank you for your review Mr. Livermore! WE enjoyed working with you and we're very happy the new control arms made you Ford Sport Trak drive like "new". We'll see you next time. Have a great day.

- Pacific Grove

Robyn

7/15/2021

First time I've taken my Ghibli Maserati to Pacific Motor Service. They were extremely responsive and professional. Thankfully, after running all the diagnostics, they determined that my car was in good shape and made recommendations for future maintenance. I'll definitely be back!

Good morning Robyn, Thank you for choosing Pacific Motor Service to work on your Maserati. We have become the de facto Maserati shop on the Monterey Peninsula and have purchased software tools to get the job complete. we'll see when you're ready to take care of the service.

- Pacific Grove

David

7/14/2021

Kyle was professional and very friendly, and really went to bat for us trying to find the right part to fix our old truck. I'd recommend the place to friends, since they went the extra mile (so to speak) for us, and were super competent and helpful.

Hello David, Thank you for leaving a kind review. Unfortunately we were not able to locate the A/C lines for your venerable Ford Excursion, but the vehicle is otherwise safe and reliable. Let us know if there is anything else we can help you with. As ling as the parts are available, we are here to help!!

- Pacific Grove

Francesca Wolterding

7/14/2021

My usual auto maintenance shop, Roberts, no longer provides oil change services. I looked for a new shop and I am delighted to have found Pacific Motor Service in Monterey. Brought my car in for service this week. I found them to be friendly, professional, courteous, affordable and a delight to deal with. This is where I will be taking my car for service in the future.

Hello Francesca, I am so glad you found us! We have been serving Monterey Peninsula for nearly 75 years now so you are inn very capable hands!! See you next time.

- Monterey

Stewart Pilkenton

7/13/2021

See personal review

Thank you for your 5 Star rating Stewart. Let us know when you are ready to window regulator and we'll get it installed for you!

- Monterey

Kathryn Mcdonald

7/12/2021

I had a check engine light come on. Kyle at Pac Motors very clearly explained the problem to me. I realized that it would fall under my 10yr drive train warranty; so took it to the dealer. The dealer said they would have to run the same diagnostic with their own equipment. Kyle called the dealer and explained the whole issue to them and all the tests they had run. Even though the dealer still insisted on running the tests again, I really appreciate how Kyle advocated for me. I feel he went above and beyond to help a client.

Hi Katheryn, Thank you for your very detailed review. Kyle is awesome! I am glad he was able to act as your advocate. Sometimes communicating with the dealerships is challenging. For us "going above and beyond" is our standard. It is our goal to exceed your expectations and serve you to the best of our ability. Hopefully we'll see you again to service your Hyundai.

- Pacific Grove

Lindsey Giaccio

7/11/2021

Nice facility with courteous, professional, and friendly service; Kyle was welcoming and patient from booking to payment. The process of handing off was seamless, and service was quick yet thorough. I would definitely recommend this business, as well as bring my Escape back in the future.

Hello Lindsey, Thank you for taking the time to leave such a kind review. Kyle is one of the very best Service Advisors in the business, He is attentive and detail oriented. He is a sterling example of our standards and values, and does a superb job taking care of the needs of our valued clients. We hope to see you in the future with your lovely Ford Escape!!

- Pacific Grove

Nancy Zimmerman

7/9/2021

They always are very friendly and answer all your questions in a helpful manner. The work is always done in a timely fashion. I would recommend Pacific Motors to anyone.

Thank you for leaving such a glowing review Mrs. Zimmerman! WE do our very best to inform our clients in a complete manner. Your Buick is a lovely car and will serve you for many years to come. Have a fantastic summer. We'll see you in the fall for your next service!.

- Pacific Grove

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