Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Pleasant. Prompt.

Thank you for your 5 star review and rating Mr. McNeill. We appreciate you bringing your Chevy van to us for repairs. We always make an effort to get travelers back on the road as quickly as possible. Fortunately the suspension parts for your van were available and we wee able to get the job done. Thank you for your patience and good luck.

- Monterey
5

Fast and efficient fixing my airbag problem

Hello Danny, Thank you for leaving a nice 5 star review. I'm am happy to hear we were able to properly diagnose and repair the airbag issue for your Silverado. Have a great day and we'll see you next time you need us.

- Pacific Grove
5

Excellent service.

Hello Brett, Thank you for bringing in your lovely Escape Hybrid. We really enjoy working with you. Rory says you are one of his favorite people to work with! I expect the noise is gone from to wheels and everything is A-OK!

- Monterey
5

Excellent service! Highly recommended.

Hi Pam and Michael, We don't work on many golf carts, but yours is a true Gem!! We'll see you next time.

- Pacific Grove
5

They were very timely and were extremely communicative which I appreciated when making decisions. I felt very informed and taken care of. Would definitely return!

Hello Brittany, Thank you for leaving a kind review! We feel that communication and providing enough information for our clients to make good decisions is our strength. We hope to see you again when it's time to service your Toyota CR-V.

- Pacific Grove
5

Wow! We lost our brakes on the pacific coast highway south of Big Sur. Our tow truck pulled up minutes before they closed and they took our vehicle in and fixed as quickly as possible. They had to order part overnight and got us on our way before the holiday weekend. The staff was super helpful and even took us to our hotel. During the repair they experienced a power outage but took all steps to complete the service Rory provided excellent communication to see this through. So greatful for the service provided

Thank you for the kind words Pamela. We try our best to make every client feel well taken care of and when we have people who are on vacation show up with their vehicle on the back of a tow truck, we take special care to make sure they are taken care of. I'm glad Kevin (our owner) was able to help you find a hotel and get you there safely. The brake failure on your Highlander was not typical, but I'm glad we were able to get you on the road in just a few days!

- Monterey
5

Great people and great service. I’m writing this to express my appreciation to the staff. (especially Rory and Jim) I was having a short stay in Monterey on my road trip when I found there was somethings wrong with one of the tires. Rory and Jim ran a free inspection and inflated the tire for me. They are professional and kind.

Hello Seymour, Thank you for your excellent review! Even though our encounter was very short, I am glad we were able to give you some peace of mind for your trip down the coast.. Fortunately the tire pressure monitoring system for your BMW will always remind you when your tire pressure is down. Enjoy the day!

- Monterey
5

Great shop, friendly people.

Hello Seth, thank you for coming in for service on your lovely Mini!! We appreciate you selecting us and trusting us with your car. It took a little ingenuity (we had to make a trip to San Jose to get the filter), but we got the job done. We'll see you next time!

- Monterey
5

👍🏻👍🏻👍🏻

Thank you for your 5 star review Joe. Unfortunately your trusty work van has finally come to the end of the road, but we are here to help you keep your new on safe and reliable for many years to come. We'll see you when its time for servicing.

- Pacific Grove
4.5

Very hands on service. Kevin did an outstanding job

Thank you for the nice review. We are grateful that you trusted us with the servicing of your Porsche. It's always fun to keep the cool car cool and their owners happy! Have a great day!

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.