Thank you for your very kind words Anne, and of course your patience! Working through this issue took time and expertise. There always seems to be a shortage of time, but expertise is abundant hare at Pacific Motor Service! Over the years of working with European car owners and spending thousands of hours diagnosing obscure issues, we have become the de facto BMW, Mercedes, Audi and Mini experts of the Monterey Peninsula... Integrity and customer service are two areas in which we focus a lot of our energy. Thanks for noticing and sharing it with the world! Rory does a great job in the front office and it took the entire technical leadership team (Michael, Kevin and Myles) to figure this one out. Have a great day.

Thank you for your review Michelle! We have been serving you and servicing your vehicles for many years now. I'm glad we have earned your trust and have been able to keep you on the road with a safe reliable car.

Thanks for choosing Pacific Motor Service! WE enjoyed working with you and your Toyota Sienna is in excellent condition! Keep up the good work.

Hello Sam, Thank you for giving Pacific Motor Service a chance with your venerable Explorer. We are happy to help with all of your servicing needs as well as the difficult to figure out issues. We hope someday to become your "regular mechanic" so Myles and Kyle can keep your vehicle happy and healthy for years to come!!

Thank you for taking the time to give such a comprehensive review Richard! We really appreciate when people notice our efforts. Kyle does a nice job with our clientele and it is our policy/culture never to recommend services that are not due. We do our best to give fair warning of upcoming services and our technical staff do a marvelous job of diagnosing and inspecting every vehicle issue. Thanks for bringing in your Kia for a brake inspection. I'm glad you can get at least one more year out of them.

Thanks for your kind words Alis! We really enjoy working with you and your dogs!! Have a great day.

Good morning Mr. and Mrs. Bruer, We really appreciate your business! The transmission/torque converter repair on your Honda was a strange situation, but I am glad we were able to take care of you in a timely manner! We hope to see you for your regularly scheduled service next time.

Hello Mr. Burnham,. Thank you for leaving a review with us. The oil service on you Volkswagen Passat went smooth as usual. Thank you for using Pacific Motor Service!!

Thank you for trusting us with your Nissan Rogue. Continue servicing it like you are and you will have a safe reliable car for many, many years to come!!

Thank you for your 5 star rating. Did you know Pacific Motor Service in Pacific Grove recently won the 2021 AAA Top Shop award? Thank you for recognizing our efforts too!