Testimonials - Page 86 - Pacific Motor Service Monterey

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Jimmy Richardson

6/30/2021

I thought I was having transmission problems on my 2010 Land Rover and I JUST had a used one put in by the dealership. Before I went back and they tried to make me pay more for a problem I already fixed I had it looked at by Pacific Motors. During their inspection they noticed my gear shifter bolt underneath my car was just loose that’s why I was having shifting problems. They replaced my bolt and bushing at no extra charge. They could’ve easily lied to me to get more money out of me but they didn’t they were extremely helpful and honest. I was back on the road within an hour or 2 after drop off.

Thank you for your great review Richard! I am glad we were able to find and fix the shift problem on your Land Rover. Our highly trained staff love working on the challenging issues!

- Pacific Grove

Kael

6/30/2021

Hello Mr. Cooper. Thank you for bringing your car to us for service. We have been serving Monterey Peninsula for nearly 75 years now and enjoy the trust the community sows us. We are one of three AAA approved shops on the Peninsula and have conveniently located stores in Monterey and Pacific Grove.

- Monterey

Marty Becker

6/29/2021

Prompt & excellent service as usual.

Thank you for leaving us a nice review Marty! We've been servicing your Honda Civic for many years now and hope to keep her on the road for years to come. Have a great day.

- Pacific Grove

Zenith Ironside

6/29/2021

I appreciated there professionalism and attention to detail, I will definitely be back, they seem like a place that you can trust to do what they are supposed thoroughly

Thank you for your nice review Zenith! We appreciate you trusting us with your lovely Kia. It will be a good vehicle for your for many years to come as long as you continue to maintain her properly!

- Pacific Grove

Susanne Piccari

6/28/2021

Excellent service, from the first call I made to have urgent repairs done, to the last encounter with friendly, courteous staff who provided a ride to pick up my repaired car.

Hello Susanne. Thanks for leaving us a nice review. I am glad Beatrice was able to take care of your Chrysler's Air Conditioning issue in a timely manner. We really appreciate you trusting us with the PT Cruiser!

- Pacific Grove

Alan Tillion

6/27/2021

As always, work was done promptly and to my satisfaction.

Thanks for your kind review Allan! We do our best to work as quickly as possible and of courser to meet (or exceed) your expectations!! With the oil service complete and the transmission service up to date, Your Mercedes will be reliable for a long time!

- Pacific Grove

Marilynn Gustafson

6/26/2021

Very efficient service. I came in late in the day with a tire problem and they fixed it quickly.

Thank you for bringing your you BMW in for a quick tire repair. We are here anytime you need us.

- Pacific Grove

Craig Bell

6/26/2021

Excellent service

Thank you for trusting us with your family's fleet! We enjoy serving the Pacific Grove community and are trying our best to perform to the standards of other small businesses in Pacific Grove (such as the best breakfast on the Peninsula: First Awakenings)! -See you soon. P.S. We'll call you as soon as the steering wheel for the Jeep arrives.

- Pacific Grove

Mark Willison

6/26/2021

Hello Mark, Thank you for leaving a nice rating for us! We really appreciate you bringing your Mini to us for service. With the absence of a Mini dealership on the Monterey Peninsula, Pacific Motor Service has become the de facto Mini experts in the area. We love working on them and we appreciate the value their owners place on maintenance and care!

- Monterey

Kent White

6/24/2021

Great folks. Great service.

Thanks for bringing in your Honda for service. We'll see you next time for more of the same!

- Pacific Grove

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