Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

All my questions are answered in full and things always so smoothly.

Hi Carol, Thank you for leaving a nice review. We've been servicing you Dodge Neon for many years and the new headlight assemblies will help keep you on the path! See you next time.

- Pacific Grove
5

Always kind , respectful, professional & friendly. I am please when they explain to me what I need to do next time . Thank you .

Hello Yanira, glad to see you again. You're Hyundai is in great shape, all you need to do is continue to take care of the routine maintenance and small repairs on your lovely Hyundai and you'll be fine! We'll keep informing you of the needs. Keep up the good work!

- Monterey
5

Excellent services

Thank you for trusting us with your Mitsubishi Jack! It is always a joy to have you in the office. You are a positive force and ad value to our staff!

- Monterey
5

Kyle is a gem

Kyle is certainly a Gem! His shining smile and sparkling attitude is a blessing to our company and the clients of Pacific Motor Service. Thank you for bringing your Honda Fit to us for service.

- Pacific Grove
5

Quick and efficient.

Thank you for leaving a review. WE have been serving Monterey and the surrounding areas (Pacific Grove, Carmel, Pebble Beach and Seaside) for nearly 75 years, and we are proud to do it.

- Monterey
5

Kyle and the crew are super friendly, knowledgeable and they speak Mini! Conveniently located and close to where I live makes the experience super easy. Thanks Kyle and crew, we will definitely be back.

5

Personable staff professional service

I'm glad you were able to find us through AAA and get your Buick. Unexpected repairs are never good, but having bad things happen when you are traveling is even worse. We try our best to prioritize those from out of town so their vacations aren't ruined. Even though the repair was a large event (steering rack) that typically takes multiple days to diagnose, secure parts for and complete the task, we were able to multiple people on it and get you back on the road in just one day. Thank you for your reveiw.

- Monterey
5

I had a VERY difficult problem to diagnose with my car. PMS worked tirelessly to figure out what the issue was. I had taken my car to a "BMW Specialist" shop and the dealer and neither was able to diagnose the problem but PMS figured it out! I can't say enough about the customer service and integrity of this shop!! I highly recommend Pacific Motor Service!!

Thank you for your very kind words Anne, and of course your patience! Working through this issue took time and expertise. There always seems to be a shortage of time, but expertise is abundant hare at Pacific Motor Service! Over the years of working with European car owners and spending thousands of hours diagnosing obscure issues, we have become the de facto BMW, Mercedes, Audi and Mini experts of the Monterey Peninsula... Integrity and customer service are two areas in which we focus a lot of our energy. Thanks for noticing and sharing it with the world! Rory does a great job in the front office and it took the entire technical leadership team (Michael, Kevin and Myles) to figure this one out. Have a great day.

- Monterey
5

Great job on the car, friendly and helpful service. Price was reasonable and no surprises. Pacific Motors is transparent with what they are doing and I always feel I can trust them to take good care of my car honestly.

Thank you for your review Michelle! We have been serving you and servicing your vehicles for many years now. I'm glad we have earned your trust and have been able to keep you on the road with a safe reliable car.

- Pacific Grove
5

Thanks for choosing Pacific Motor Service! WE enjoyed working with you and your Toyota Sienna is in excellent condition! Keep up the good work.

- Pacific Grove
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.