We had an oil change for our Prius-C at Pacific Motor Service in Pacific Grove. Kyle helped us and he was very polite, professional and efficient in getting us setup with an appointment and then checking us in. He remembered that I asked to wait for the car and he said they would make sure to do it as quickly as possible. It was about an hour wait just as estimated. The waiting area is very neat and clean and they offered a wall of books to read too. Once done he went through a run down of the report and never tried to sell me on anything. It was a clear, concise report. It was a very pleasant, hassle free experience. We’ll definitely come again!
Thank you for taking the time to leave such a finely detailed review! We appreciate you noticing our efforts to make your experience a great one. Kyle does a fantastic job providing world class customer service and helping our clients understand their vehicles' needs. See you next time!
- Pacific Grove