Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Happy first time customer. Oil and filter change, tire rotation and inspection done in about an hour for less than half the Honda dealer's charge. Courteous, honest, efficient staff and comfortable, quiet lounge.

5

… first time using this company, but it won’t be your last incredibly professional, thoughtful and thorough

Dear Carl, thank you for such a wonderful review! We're happy to know that our service exceeded your expectations. We can't wait to serve you again soon!

- Monterey
5

Very excellent from the beginning to the end, there are one of the best experiences I had dealing with automotive needs and fair price and Beatrice was very helpfull and knowledgeable and a great smile made my experience comfortable, and finish exactly in a timely matter quick a good and clean I give them an 10 on a scale as and excellent... Going back for all my automotive needs. Paul Sampognaro. Approved....

Thank you so much, Paul, for this glowing review! We're thrilled to hear that you had an exceptional experience with us. Beatrice will be delighted to learn that her excellent customer service made a positive impact on your visit. We look forward to serving you again for all your automotive needs!

- Monterey
5

I have taken my Jeep here for service and repair for 10 years. Pacific Motors has kept it running beautifully.

5

First time using this repair shop. Great experience. Friendly staff and they seem to be operating an honest business geared towards high quality service. My car was repaired on time and with a slightly lower cost than the original estimate.

Thank you for choosing our repair shop, Mike! We're thrilled to hear about your great first experience with us. Providing friendly service and high quality repairs is what we strive for. We aim to be transparent and deliver our services on time and at fair costs. We look forward to serving you again!

- Monterey
5

Rory and Beatrice are awesome and the service at Pacific Motors is exceptional. Staff is always friendly, courteous, honest and willing to help and explain things. I love this place and cannot say enough good things about it!

Thank you Margaret for acknowledging Rory and Beatrice! We always strive to provide exceptional service and ensure our customers feel welcome and valued.

- Monterey
5

Great experience, very helpful staff!

Thank you for the 5-star review, Saman! We're thrilled to hear you had a great experience with our staff. We pride ourselves on providing helpful and friendly service to all of our customers. We look forward to serving you again in the future!

- Monterey
5

Staff is very friendly, very helpful, explains prices. Appointment was easy to set up and the repairs were taken care of very quickly

Thank you for your kind words, Debbie! We're thrilled to hear that our staff provided you with the excellent service we strive for. It's great to know that your appointment was convenient and that we were able to complete the repairs quickly. We appreciate your feedback and look forward to assisting you again in the future!

- Pacific Grove
5

Pacific Motor Service has stellar customer service which I appreciate. I feel well taken care of and so does my car!! I take my car in every year for a check up to stay on top of things! Trust is key with me another reason why I stay!!! Love you guys!!

Annie, thank you for your wonderful feedback! We're thrilled to know that our top-notch customer service and attention to detail have made a positive impression. Your trust and loyalty mean the world to us. We look forward to providing exceptional care for your car in the future!

- Monterey
5

Friendly people

Thank you for the 5-star review, Malcolm! We are thrilled to hear that you found our team to be friendly. It is our top priority to provide excellent customer service to all our clients. If there is anything else we can assist you with, please don't hesitate to reach out.

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.