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Monterey and Pacific Grove Auto Repair

4102 reviews
Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Had a hard to pinpoint oil leak -- PMS experts found the leak and replaced the damaged part. In the process they took care of a couple more services that were much easier and quicker when the engine oil leak was being fixed. I hate buying new parts for an old car -- but, with PMS care the 14 year old, 100000 mile car is like new again.

Thank you for your review Leon. our Volkswagen GTI may be getting a little older, but she's only 1/2 through her life. We've seen GTIs get well beyond 200,000. If you continue to take care of the small things, you can stay out of the new car line for many more years!

- Pacific Grove
5

Very professional service. My car runs well and I was advised of all needed repairs and costs. Excellent work. Thank you

Thank you for your review Vicky. I'm glad you found us through AAA! We were able to install a new belt to get you back on the road and the front struts will help you maintain tires and brake wear, as well as make the ride feel much better. Thank you for coming in.

- Pacific Grove
5

Finished earlier than promised, everything completed well as expected. Consistently good over the years.

Good morning Jane, your lovely Lexus is going strong after 17 years of service. Keep treating her well and she'll last for years to come!

- Pacific Grove
5

Rory helped me navigate some unexpected maintenance on my car. The service was thoughtful, professional and kind. I’ve used Pacific Motor Service previously and will continue to.

Thank you for bringing your car into us Michael. We really appreciate your positive attitude; you are a joy to work with. Making your car safe to drive before you sell is the proper and thoughtful thin to do. A true testament to your character!

- Monterey
5

Thank you for your top notch rating Allan. We appreciate your business. Hopefully the brakes are working properly now that we completed a fairly major repair on the entire system. Please let us know how they feel.

- Pacific Grove
5

Hi Niccole, It was good seeing you again. Thanks for bringing in your Volvo and making sure she is safe and reliable. See you next time.

- Pacific Grove
5

They did a very good job on my car. They always call if they seen anything and ask if they may fix it or not very good service and very friendly glad I went and I will be going back soon just need one more repair and the car is running like new !

Thank you for your review Jessica. Your Honda Accord will last many many more years if your continue to take care of it. Please let us know when you're feeling better and we'll get the recommended services done or you.

- Monterey
5

Excellent!!!! Very professional, quality work and took care of my car in under 24 hours (replacing all starter coils and spark plugs on my Mercedes). Only people I trust in Monterey to touch my vehicle. Kyle was fantastic and took good care of me.

Thank you for your kind words Sarah! Trust is the foundation upon which healthy relationships are built. We appreciate that you trusted us with your Mercedes. New coils and spark plugs will make your car run like new. See you next time!

- Monterey
5

Hello Stephen, we appreciate you bringing your BMW in for repairs. I know you were on the road and couldn't perform the entire repair, hopefully we were able to get you home safely by replacing your drive belts and engine oil. Thank you for your 5 star rating!

- Monterey
5

On time and in and out quickly. ALWAYS good service.

Hello Dennis, Thank you for your review. Thank you for bringing your Ford Focus in for service!

- Pacific Grove
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Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.