Testimonials - Page 97 - Pacific Motor Service Monterey

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Jessica Ramirez

3/25/2021

They did a very good job on my car. They always call if they seen anything and ask if they may fix it or not very good service and very friendly glad I went and I will be going back soon just need one more repair and the car is running like new !

Thank you for your review Jessica. Your Honda Accord will last many many more years if your continue to take care of it. Please let us know when you're feeling better and we'll get the recommended services done or you.

- Monterey

Sarah Watson

3/25/2021

Excellent!!!! Very professional, quality work and took care of my car in under 24 hours (replacing all starter coils and spark plugs on my Mercedes). Only people I trust in Monterey to touch my vehicle. Kyle was fantastic and took good care of me.

Thank you for your kind words Sarah! Trust is the foundation upon which healthy relationships are built. We appreciate that you trusted us with your Mercedes. New coils and spark plugs will make your car run like new. See you next time!

- Monterey

Stephen Ramazzini

3/25/2021

Hello Stephen, we appreciate you bringing your BMW in for repairs. I know you were on the road and couldn't perform the entire repair, hopefully we were able to get you home safely by replacing your drive belts and engine oil. Thank you for your 5 star rating!

- Monterey

Dennis Bath

3/24/2021

On time and in and out quickly. ALWAYS good service.

Hello Dennis, Thank you for your review. Thank you for bringing your Ford Focus in for service!

- Pacific Grove

Joan Condon

3/24/2021

As always friendly and good service.

Hello Joan, Thank you for your review and thank you for being one of our favorite clients. We focus on customer service and being an expert on a wide variety of vehicles. Thanks for bringing your car to us!

- Monterey

Terrence Farrell

3/24/2021

Always great service. You really feel they are looking out for you and your car.

Hello Terrence and Sandy. Thank you for bringing your Lexus in for service. We love working with you both. The oil pan gasket leak is a very common repair on older vehicles, but now you are good to go for quite a while. Have a great spring!

- Monterey

Karin Jensen

3/24/2021

👍🏻

Hello Karin, Thank you for bringing your Volkswagen in to be services. We installed tires, performed and alignment and changed some filters. Normal upkeep for the vehicle. Volkswagens require a little more TLC than some other cars, but they sure are awesome vehicles! We'll see you next time!

- Monterey

Antoine Botros

3/23/2021

Thank you for your 5 star rating and for bringing your Mercedes in to us for service. See you next time.

- Pacific Grove

Bill Bruffey

3/22/2021

Pacific Motors is very professional and knowledgeable. They always are courteous to their customers and each other. Kevin and his team are exceptional mechanics and always do a good job in a timely manner. I feel very confident that the service performed will be done correctly and at a reasonable price.

Hello Mr. Bruffey, I understand we repaired a flat tire on your Lexus last week. I appreciate your comments and hope everyone notices our efforts at being a kinder, gentler auto repair facility, while pacing a premium on making sure our technicians are at the top of the industry.

- Pacific Grove

Yvonne Foletta

3/22/2021

I had the catalytic converter stolen from my 2008 Prius. There is a huge demand for these parts as many have been stolen recently everywhere, so the parts took a while to come but as soon as they did they set me up for an appt. the next day. I also bought the shield protector to help prevent this from happening again! Kevin was very efficient & professional and they completed the work & charged my dead battery in a couple hours. It’s only been a week but so far so good! My engine is running like normal again. I recommend Pacific Motor! Thank you for your service!

Thank you for your beautiful review Yvonne. We appreciate your patience with the catalytic converter. Lately we've seen four or five instances like yours. The Toyota Prius catalytic converters are easy for the bad guys to remove, but with the shield you should be safe from any further theft. Good luck!!

- Pacific Grove

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