Monterey and Pacific Grove Auto Repair

4119 reviews
Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Service was very professional. Suggestions for potential future work were all what manual suggested.

Thank you for your review. Please let us know when you are ready for the services and we'll get it done for you.

- Monterey
5

I love the care and concern that the staff at Pacific Motor Service give to my vehicles and myself. I have been bringing both of my vehicles to the Monterey location for several years. The staff is knowledgeable and attentive to all of my vehicle’s service intervals and needs. The staff (specially Rory) give me long range estimates of what is due at each service interval and work with me to get the best options available. I always leave Pacific Motor Service feeling satisfied and confident in their work.

Good morning Jacob, You and your Volks Wagon Tiguan are always welcome at Pacific Motor Service! Rory is our very best service advisor and does a magnificent job! Our goal is to make all of our valued clients feel satisfied and confident!

- Monterey
5

Thank you for the review. We appreciate your time. Pacific Motor Service has been in Monterey since 1947 and Pacific Grove since 2010. We love service the Monterey Peninsula. Keep in mind we are AAA approved, have a 3 year/36,000 mile warranty and service all domestic, European, Japanese and Korean makes and Models. We specialize in engine diagnostics, brakes, suspension and even sell tires!

- Monterey
5

Always great service here ... for both the car and the customer!

Hello Jennifer, thank you for your review. It is a pleasure to service you Acura MDX!

- Pacific Grove
5

Excellent

Thanks for coming in Bob! As usual, you are awesome too! Hopefully the fuel system repair on your Lexus is doing its job. Please let us know if you have any questions.

- Monterey
4

Clear straightforward explanation of the problem and the repairs needed, with average price for the service

Thank you for leaving a nice review James. Your 2007 Toyota Corolla is a fantastic car and will service you well for many more years. The water pump and thermostat issues are pretty standard for a 13 year old car, so please do not fret. She's still in great shape.

- Monterey
4

Efficient. Kind. Lovely to work with.

Hello Chalet. thank you for taking the time to leave a review! We really enjoy you, and servicing your Lexus and Mini is a pleasure!

- Monterey
5

Pacific motor service provided diagnostics on my hybrid vehicle with upfront pricing and professional and friendly service demeanor. I was very pleased overall with the whole experience and intend to be a return customer! Thank you.

Thank you for coming in Mr. Campbell. We are always happy to serve. Fortunately your Toyota Prius only needed a battery, which we were able to install and get you back on the road ASAP. I'm glad you found us through AAA!

- Pacific Grove
5

This had become our go to location for serving all of our vehicles. The staff is professional and friendly, plus the location is very convenient and easily accessible

Thank you for your kind words, and for noticing our efforts in treating everyone respectfully! Good lick with the Lexus, and let us know if you have any further concerns.

- Monterey
5

Kyle and Rory did a great job servicing my Mini. They know their Minis!

It was good to see you back;! We see a lot of Minis here and pride ourselves on our technician's ability and knowledge. In the absence of a local Mini dealership, we have become the de facto Mini experts in the area. See you next time!

- Monterey
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Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.