Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

The manager is personable, informative and efficient. The work on my car was thorough and the price reasonable. They made a sincere effort to accommodate the time and day I needed for an appointment. The waiting room is comfortable and clean. There's coffee, tea, water and a place for my personal laptop. What else could I want?

5

Great service!

4

I had a good guidance in this shop. Great!!

5

Justin was great: very helpful any my car is back on the road

5

They were very courteous and professional. My car was done exactly when they said it would be. The place is spotless and well run. I will definitely return!

5

I appreciate your service-prompt & reliable. Thanks again, John March

4

Customer service was second to none. Very traveler friendly. It was very refreshing to have some one who actually cared that we were on a time crunch. The repairs were a little expensive and so were the parts. It was unfortunate that the repairs did not fix the problem. It is a tough diagnosis though. I'm a mechanic myself and am still trying to isolate the vibration.

5

Justin Barret, the manager at the Forest Ave. location is energetic, interested in his customers and takes time to answer their questions in detail. He and his staff also report contidion of your vehicle with details of the work that would be required and about how much it will cost and why. After a couple of questionable experiences at some other auto services, it is refreshing to find an establishment that adheres to auto service ethics and doesn't try to sell un-necessary work.

5

I think you are all very honest.

5

When you are mechanically challenged, you need an honest good mechanic. I have one.

Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.