Testimonials - "Pacific Grove" Location - Page 185

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Shawn Maxwell

4/6/2013

I can't even begin to explain how far beyond satisfied I am with their level of service and professionalism. Without a doubt, they are now the only automotive service shop that I will ever use, unless I move from here. I have already referred several friends. If they had a tip jar ... you would feel compelled to tip at least 20%! Seriously. Don't take my word for it. Use them for something simple and experience their, well deserved, 5-Star experience. Arhh!!! I can't express enough just how amazed I am with Pacific Motors.

We really appreciate your kind words and great review! Meeting client expectations is our primary objective and I’m overjoyed to know we met yours! We are looking forward to seeing you next service visit. Kevin Donohoe, Owner

- Pacific Grove

Kathy Eby

4/4/2013

Kevin did an outstanding job of making the customer feel comfortable and was very helpful in explaining the work that needed to be done. The process from start to finish was exceptional in professionalism, quality of work, and customer service driven.

Thank you for the review Kathy and more importantly, for trusting us to correct the emission control systems problems to completion. We value you as a client! Kevin Donohoe, Owner

- Pacific Grove

Cheryl Beller

4/3/2013

Work was well done, and car was ready when promised. The owner and staff were very friendly, and we will continue to take our '06 Subaru Outback for service to the PG location.

Thank you Cheryl for allowing us to service and maintain your Subaru. You have a great car that’s now in tip top shape! Kevin Donohoe, Owner

- Pacific Grove

Les Cooper

4/1/2013

iF i COULD GIVE 6 STARS, I WOULD. GREAT SERVICE. FRIENDLY, CORTEOUS, NICE WAITING ROOM. THANKS FOR EVERYTHING, LES COOPER

Less, it’s always a pleasure to serve you and Virginia! I hope all is well with you and the family. Please stop by the PG shop when you have a moment for a cup of coffee. Kevin Donohoe, Owner

- Pacific Grove

Irma Klein

3/31/2013

My car runs great again. Fast and efficient!!!

Erma, thank you for the kind review and I’ll be sure to let Beau and his staff know! Kevin Donohoe, Owner

- Pacific Grove

Rachael Bailey

3/30/2013

My alternator broke and they did a good quick job replacing it. It was a bit pricey but for quality if work it's worth it I'm only giving it a 4.5 star because its a bit pricey,but for the price it was worth it for its great quality and service.

Rachael, thanks for the kind review and acknowledgement we offer quality service and repair. We understand breakdowns are never pleasant and we do our level best to get you back on the road as soon as possible. Please consider Pacific Motor Service for all your vehicle needs. Kevin Donohoe, Owner

- Pacific Grove

Jeff Angeli

3/27/2013

The service and experience was excellent! Kevin spent the time to explain the details every step of the way. Very honest! Thanks

jeff, I really appreciate your words of afframation. Welcome to PG and we look forward to your next service visit! Kevin Donohoe, Owner

- Pacific Grove

Jeremiah Tydeman

3/27/2013

I couldn't be happier with my experience at Pacific Motor Service!! Kevin and his team combine top notch auto service with probably one of the most pleasent customer service experiances you'll ever have. I will be using them for all of my auto needs and will definitely be reccomending them to all of my friends and family!!

Jeremiah, thank you for the kind words and great review! It was a pleasure serving you and we do look forward to seeing you next service visit! Kevin Donohoe, Owner

- Pacific Grove

Linda Abbey

3/21/2013

service is always good

I'm glad we were capible to correcvting your drivers door problem without having to buy a brand new door panel. Have a great trip-please stop by when your back and share the pictures ;-) Kevin Donohoe, Owner

- Pacific Grove

Adam Joseph

3/21/2013

I've had the fortune/misfortune of frequenting many auto service spots over the years and it doesn't get much better than Pacific Motors. They exude honesty, they truly care about their customers and they are empathetic. It's taken me almost two decades to find a place like this and it was right around the block from my house.

I really appreciate your understanding and value placed upon customer service. Please let me know when you are ready to tackle some of the service needs of your hot-rod! Kevin Donohoe, Owner

- Pacific Grove

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