Great service and everything was done well. Thanks again guys.

The job was done well. Only minus was I left the car at 9AM, and could not pick up till 5:15 PM. Had to call twicw to check as I was told I would hear by 1 PM.

From the time I viewed the website to meeting Kevin and taking the leap to trust you to work on my car, I have to say it was real. You treated me like an intelligent person; you introduced me to Lucky, who was the technician who worked on my car; to your willingness to work with me on timing...you guys ROCK! I appreciate your integrity. It is obvious. My car feels great...the brakes are fabulous and I am lucky you are so close to my residence. Thank you! I'll be back.

The service was excellent. Took time to evaluate the problem and explain the solution. Asked if we wanted to see the bad parts and explained what work had been performed. Great experience!

Prompt and courteous service with detailed feedback about what services were performed and what might be needed in the future

Keith was very helpful and explained everything. The service was completed very quickly

Warm welcome. Patient demeanor of Kevin as he had to register several clients w/ different scheduling needs. Prompt courteous service. Report given on current needs for my car (none) and future needs and what to look out for. As a mature woman living alone, I trust the quality of the work performed and feel safe and secure in my vehicle. I would highly recommend this business to anyone, and consider myself extremely fortunate to have found Pacific Motor Service locallly.

Smog check was done quickly and painless. I miss seeing Bob, but otherwise I am happy with my second visit to PMS. Allright maybe Pacific Motor Service might sound better than PMS. LOL. Thx.

Thanks for all the hard work, effort and honesty! Feel lucky to have found a shop so close to home that I can trust!

my car was towed saturday morning to the pacific motor service in pacific grove. it simply wouldn't start. the tow driver suggested replacing the key batteries, which i did, to no avail. pacific motors took my car, no appointment and repaired it within the day. thank you!