Testimonials - "Pacific Grove" Location - Page 22 - Pacific Motor Service Monterey

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Cynthia Lunney

7/9/2022

They have always been excellent

Thank you Cynthia, We've been working on your family's cars for nearly two decades now and love to see you walk through the door. I remember when your 2010 Nissan Maxima was new and you were just getting ready to do a cross country road trip. It's been a reliable car for many years and will be for many more now that it has new shocks and struts all around!

- Pacific Grove

Kathryn McDonald

7/8/2022

I had an excellent service experience. I had a coupon, and even though prices had increased since the coupon came out, they honored the old price.

We're here to serve Kathryn. We look forward to seeing you next time.

- Pacific Grove

Nancy Garcia

7/7/2022

Just needed a new battery for my old car (2005). A small job, but Kyle took care of it quickly so that I wouldn't be inconvenienced. Friendly and professional service at a fair price. We have always been happy with Pacific Motor Service.

Thank you Nancy. We enjoy working with you and appreciate you choosing Pacific Motor Service for your Lexus!

- Pacific Grove

John Olds

6/29/2022

They presented options and prices, completed what was required quickly and efficiently.

Thank you John. We do our very best to provide superior information and give you the freedom to choose the best course of action for your family. Thank you for trusting us with your Tahoe.

- Pacific Grove

Linda Abbey

6/27/2022

As always - courteous, thorough and a pleasure to deal with

Jim Martin

6/24/2022

Not cheap, but great service and attention to detail so worth every penny.

Thank you for taking the time to leave us a review Jim. You are correct; we are not the "cheapest" in town, in fact our services are quite a bit more expensive than the cheap guys. We have four ASE certified Master Technicians on our staff, hundreds of thousands of dollars worth of the most up to date, state of the art tools and electronic equipment and the best advisor staff on the planet. We pride ourselves in the details, and understand the quality of information we collect and the way we disseminate it to our clients is the most important part of the process! Thank you for trusting us with your Prius! See you next time.

- Pacific Grove

Fran Wolterding

6/19/2022

I found Pacific Motor Service to be just the right place for me. They take the time to explain the work to be done, the cost and the amount of time it will take. The work that has been done for me in the past has been excellent. No complaints. I now have a sense of confidence with the mechanics and crew at this location. I intend to remain a long term customer with this shop.

Hello Fran, Thank you for your glowing remarks! Trust is everything when it comes to a relationship, be it personal or professional, We do our best to do superior work and help to set realistic expectations, but we spend the majority of our effort on building trust and enduring relationships with our clients. Thank you for choosing us! We'll see you next time.

- Pacific Grove

Ilge Karancak

6/17/2022

Great service, and very polite and knowledgeable team that have!

Hello Ilge, Thank you leaving us a review. We appreciate you choosing us to help keep your 200,000+ mile Ford Escape on the road! Let us know when you are ready to proceed with the maintenance and we'll get you taken care of.

- Pacific Grove

Colleen Ingram

6/15/2022

I have total confidence in this business. Always prompt and professional. Thank you! One less thing to worry about.

Thank you for leaving us a review Todd. We appreciate you choosing us for your Honda's maintenance.

- Pacific Grove

Doug Fink

6/13/2022

Excellent diagnosis. Great fix!

Thank you for leaving us a review Doug. I am glad we were able to resolve your brake warning light with a simple switch. Your venerable Mercedes lives on!!

- Pacific Grove

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