Monterey and Pacific Grove Auto Repair

4171 reviews
Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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4

Clean, orderly shop. Nice friendly staff. Actually took the time to show me the problem, explain the problem, and how they will fix the problem and why. That doesn’t happen very often anymore.

Hello David. Thank you for your review. We really enjoy doing business with people who appreciate our level of communication and customer service. Please let us know when you're ready to move forward with the repairs to you Mini and we'll get right on it.

- Pacific Grove
5

Great place to have your car worked on. I made an appointment and our car was ready that same day. Both Kyle and Kevin were professional, courteous and helpful getting our car ready for the mountains. Prices are fair, turn around time is great, and their work is honest. Definitely will be back to have our other car serviced and worked on when the time comes.

Thank you for taking the time to leave us a fantastic review Mr. Del Castillo. Our goal is to impress you with our service and to keep your vehicles safe and reliable. Your Mazda is ready for the mountain adventure! See you when you get back. Your Tires and new brakes will keep you on the wintery roads for sure.

- Pacific Grove
5

Got right in and received great, professional service.

Hello Jack, Thank you for the review. An oil service for your Mazda and you're on your way! See you next time.

- Pacific Grove
5

Great remodel job.

Hello Peter, Thank you for the Five Star rating and thank you for trusting us with the suspension work on your Ford Mustang. It is now the trusty steed you have become accustom to.

- Pacific Grove
5

Great service

Hi Barbara, It's easy to provide great service to great people! It's hard to believe I've known you for nearly three decades now! Here's to three more decades and many more happy BMWs!

- Pacific Grove
5

Always excellent service. Never over charges or making up damages to escalate price of repairs. Much appreciated!! Best around hands down!!

Thank you for bringing your Chevy Tahoe into us for service. We'll see you next time you need us!

- Pacific Grove
5

My experience was wonderful. When repairs are needed for our vehicle, it can be very stressful. Kevin explained every issue and option and it felt like he honestly had my best interest in mind. I will move forward with his suggestions and continue to be a loyal customer. Thank you.

Thank you for leaving us an awesome review Kay. We take integrity and honest delivery of information very seriously. Let us know when you're ready and we'll get the wheel bearings taken care of for your lovely Mazda Miata.

- Pacific Grove
5

Thanks A S. We'll see you next time!

- Pacific Grove
5

All staff members I encountered were courteous and professional. Service was prompt and I was kept fully informed of potential actions and associated costs which were offered for my approval. No suggested changes are offered.

4

Courteous service and reasonably priced. Conveniently located in Pacific Grove

Thank you for the review Jackie. Next time we'll do our best to make your experience a 5 Star event. Please let us know what we need to do.

- Pacific Grove
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Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.